Improve your service quality with our Smilio satisfaction and survey  terminals.

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Borne Sondage et Satisfaction Smilio

Connected survey terminals

With Smilio terminals, you can continuously collect your customers and visitors' opinions, in real-time, and on an anonymous basis.

Reception, waiting time, service, food quality: you will have at last concrete and reliable indicators to improve your performance, build your customers' loyalty, motivate your teams and boost your sales.


Every day, our Smiley terminals and connected buttons collect tens of thousands interactions. What other method will allow you to analyse up to 60% customer feedback?

Collect your customers, users and employees' opinions to motivate your teams and improve your service quality. 

Borne de satisfaction point de vente
Bornes de sondage Smilio personnalisées

Our terminals offer you simplicity and performance

Bornes autonomes et sans fil

Wireless operation requiring no 4G, Ethernet or WIFI connection

Jusqu'à 3 ans d'autonomie sur piles

Up to three years of battery life

Bornes de sondage prêtes à l'emploi

Ready-to-use, worry-free and preconfigured for direct installation

Boutons sans pièces en mouvement

The buttons do not have moving parts for improved hygiene and record durability

Traitements spéciaux

Special treatment against bacteria, UV light and scratching

Filtrage des faux-votes

Inoportune voting filtration technology

Sécurité des données

Data security: end-to-end encryption

Bornes étanches IP65

Outdoor installation possible

Preuve de présence et badgeage de personnel

Build-in magnetic sensor to time workers interventions

Systèmes de fixation et présentoirs multiples

Several installations possible: wall, ground, counter, aisles, etc.

Mounts and displays adapted to your environment

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Présentoirs et fixation bornes de sondage
Présentoir de sol Smilio

Your data, your dashboards

We offer you a cloud turnkey solution to visualize your survey results,  assess the satisfaction rate and identify areas of improvement.


Our data access solutions are among the most flexible on the market: API, connection to your EAM or BI software (Cognos, PowerBI, DataStudio...), exports into Excel or CSV formats.

Our experts can help you to design customized tools that are adapted to your business, for example by correlating your cash and visits data, your plannings with your satisfaction rates.

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Etudes satisfaction

Terminals that respect your branding

They are fully customizable: box colour, shape and number of connected buttons, façades and images in line  with your branding, special treatment against bacteria, UV light, scratching.

Mesure de satisfaction accueil
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Smilio terminals can fit easily into your use cases:  double question, MCQ, Smileys, report or call buttons...  

Remain on alert to service quality

A real-time alert system can be configured upon request to warn relevant personnel that users are reporting dissatisfaction.

These alerts can be sent by email, SMS or directly interact with your business softwares: EAM, CRM, BI... 

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