Monitor customer experience in real time and improve your quality of service!

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Avec Smilio, collectez l'avis de tous vos clients et visiteurs, même anonymes, en direct et en continu.

Accueil, temps d'attente, service, repas : vous aurez enfin des indicateurs tangibles et fiables pour vous améliorer, fidéliser vos clients, motiver vos équipes et augmenter vos ventes.

Chaque jour, nos bornes smileys et boutons connectés collectent des dizaines de milliers d'interactions. Quelle autre méthode vous permettra d'analyser jusqu'à 60% de feedback client ?

Communicates on IoT networks (Internet Of Things) requiring no wire, no wifi, nor 3/4G

Up to three years battery life

(4 x AA)

Ready-to-use and pre-configured for direct installation

Buttons without moving parts for improved hygiene and record durability

Special treatments against bacteria, UV light and scratching

Inopportune voting filtration technology

Data security: end-to-end encryption

Outdoor installation possible

Built-in magnetic sensor to time worker interventions

Several installations possible: wall, ground, counter, shelves...

Our Smilio connected terminals easily adapt to your colors and use cases:   

• number of connected buttons, 
  
• graphic design: logo, smileys, pictos, colors.., 
  
• special treatments against bacteria, UV light or scratching  

Smilio is also a complete range of promotional supports and displays to install your terminals where the customer experience is: counters, wall, floor, glass cases, shelves...

A real-time alert system can be configured on all our connected buttons. It allows to be immediately notified when improvements are expected by users or when the satisfaction rate is deteriorating. These alerts can be sent by email, SMS or directly pushed in your software applications: CRM, BI, ERP, Production Management Softwares...

Skiply offers a turkey web solution to manage your connected terminals, view your survey results, assess the satisfaction rate and identify possibilities for improvement. Some standard and tailormade dashboards are available, upon request, to help you visualize and analyse your data. 

You can also choose to get the collected votes directly in your Information System through an API (all types of connections are possible: ERP, CRM, Production softwares...). Our solution is one of the most flexible on the market!

Need a documentation or a quote?

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SKIPLY - 240 rue Henri Bouvier - 73630 Le Châtelard - France