Customer survey and satisfaction terminals
Avec Smilio, collectez l'avis de tous vos clients et visiteurs, même anonymes, en direct et en continu.
Accueil, temps d'attente, service, repas : vous aurez enfin des indicateurs tangibles et fiables pour vous améliorer, fidéliser vos clients, motiver vos équipes et augmenter vos ventes.
Chaque jour, nos bornes smileys et boutons connectés collectent des dizaines de milliers d'interactions. Quelle autre méthode vous permettra d'analyser jusqu'à 60% de feedback client ?
With Smilio, collect your customer feedback in real time!
Placed in the middle of traffic, our smileys and reporting terminals help you to better understand your customers', users', or employees' expectations, and to improve your business performances.
Make service quality and customer satisfaction a priority!
Simplicity and performance
Communicates on IoT networks (Internet Of Things) requiring no wire, no wifi, nor 3/4G
Up to three years battery life
(4 x AA)
Ready-to-use and pre-configured for direct installation
Buttons without moving parts for improved hygiene and record durability
Special treatments against bacteria, UV light and scratching
Inopportune voting filtration technology
Data security: end-to-end encryption
Outdoor installation possible
Built-in magnetic sensor to time worker interventions
Several installations possible: wall, ground, counter, shelves...
Buttons and displays
Our Smilio connected terminals easily adapt to your colors and use cases:
Smilio is also a complete range of promotional supports and displays to install your terminals where the customer experience is: counters, wall, floor, glass cases, shelves...
How our connected terminals help our customers
improve their services
A real-time alert system can be configured on all our connected buttons. It allows to be immediately notified when improvements are expected by users or when the satisfaction rate is deteriorating. These alerts can be sent by email, SMS or directly pushed in your software applications: CRM, BI, ERP, Production Management Softwares...
Your data, your dashboards
Skiply offers a turkey web solution to manage your connected terminals, view your survey results, assess the satisfaction rate and identify possibilities for improvement. Some standard and tailormade dashboards are available, upon request, to help you visualize and analyse your data.
You can also choose to get the collected votes directly in your Information System through an API (all types of connections are possible: ERP, CRM, Production softwares...). Our solution is one of the most flexible on the market!
Need a documentation or a quote?